Refine your search
Availability
-
Authors
- Bitner, Mary Jo. (3)
- Gremler, Dwayne D. (2)
- Pandit, Ajay (2)
- Verma, Harsh V. (1)
- Zeithaml, Valarie A. (3)
- Show more
-
Holding libraries
-
Item types
- Books (5)
-
Locations
- General Stacks (5)
-
Topics
- Customer services. (4)
- Delivery of goods (1)
- Industrial procureme... (1)
- Marketing. (4)
- Service industries (4)
- Show more